Terms and Conditions - HummingBird Therapies

Thank you for visiting and welcome the Terms and Conditions page on our website.
By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hummingbird Therapies relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Hummingbird Therapies’, ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences which also collects information about how visitors use a website. These cookies don’t collect information that identifies individuals. All the information that these cookies collect is collaberated into one and therefore anonymous & is only used to improve how a website works.
You acknowledge that information and materials found or offered on this website may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
It is your own responsibility to ensure that any products, services or information available on this website meet your specific requirements. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
This website contains material which is owned by or licensed to us which includes & is not limited to the design, layout and appearance. Reproduction of same is prohibited, other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may be a criminal offence and possibly lead to a claim for damages.
This website may also include links to other websites and are provided for your convenience to provide more information. We do not endorse any of these websites and are not responsible for the content of same.

Payment : Goods ordered will not be dispatched until full payment is received by us. We do not see, store, hold or retain any of your sensitive personal information. We are not responsible for any charges incurred by you from Paypal or your Credit Card Company/bank in relation to any order made with us.
If for any reason, your credit card or Paypal payment is not authorized by relevant authorities, your order will be cancelled.

We have temporarily stopped payments through Paypal due to their high costs. We do however still accept SECURE credit card payments through STRIPE. Look for the “S” and the padlock beside it in the URL which means that we operate a secure Website. It should look like this https://hummingbirdtherapies.com

Delivery : All orders include FREE SHIPPING throughout the Island of Ireland unless otherwise stated. Please ensure that accurate and correct details are entered at the time of purchase with your Mobile phone number being a priority and also by including your Eircode if possible. We aim to have your items delivered within 3 to 4 days but please note that times can vary in peak season or in adverse weather conditions. As the majority of our sales are sold in Europe, It is possible that your order may be delivered from Amazon as we use their fulfilment centre’s to hold our stock . We cannot be held responsible for delays due to incorrect delivery addresses or incomplete contact numbers, and if there is incomplete shipping instructions, there may be a fee for Shipping the second time around. We cannot be held responsible for any lost deliveries within the delivery system when we have a proof of posting. If nobody is home to receive your order the courier will leave a notification at your address informing you he attempted to make the delivery and a contact number for you to call to make alternative arrangements.

Pricing : All our products are priced individually and and are subject to change without warning.

Cancellation and Returns: Under the Distance Selling Regulations 2000, you have the right to cancel your purchase within 7 days of ordering. You may do so by emailing us using the contact form HERE where we can supply a return address to you. Should your order be already dispatched, we ask you to return your unopened and unused item(s) in its original packaging including a printout of our confirmation email. You will be fully responsible for the full cost of returning the goods to us unless we delivered the item to you in error. Please return same within 7 days of receiving your order. Please note that. Any returns made without prior authorisation might be rejected. We cannot be held responsible for non delivery of return goods.

Damaged Goods: In the event of receiving damaged goods, please contact us within 48 hours to advise of same, forwarding a photo if possible of how you received your goods and include details and description of damage. This allows us to raise such claim with our delivery provider in a timely manner. Damaged goods may be required to be returned either to us in order to raise such claim. This will be at our discretion. Replacement goods will be dispatched within 3 working days if the product is in stock.

Samples: We do not provide free samples by post.

Cancellation policy. We obtain the right to cancel an order at any given time without reason. For any cancellations, we will issue a full refund.